Privacy Policy and Data Protection

Information We Collect

To provide effective financial planning consultations, we collect several types of information with your consent:

• Contact information including name, email address, phone number, and mailing address
• Financial information relevant to consultation goals and planning objectives
• Communication preferences, consultation history, and service usage patterns
• Technical information such as IP address, browser type, and device information

How We Use Your Information

Your information enables us to deliver personalized financial planning services and maintain our subscription platform effectively:

• Conducting personalized financial consultations and providing ongoing guidance
• Communicating about your subscription, appointments, and service updates
• Improving our services based on usage patterns and subscriber feedback
• Ensuring platform security and compliance with applicable regulations

Legal Foundation for Data Processing

We process your personal information based on legitimate legal foundations under Malaysian and international privacy laws:

Information Sharing Practices

We protect your privacy by limiting data sharing to essential business purposes:

• With service providers who assist in delivering consultations and maintaining our platform
• When required by Malaysian law or regulatory authorities
• With your explicit consent for specific purposes you approve

Data Security Measures

We implement comprehensive security measures including encryption, secure servers, access controls, and regular security assessments to protect your personal and financial information from unauthorized access or disclosure.

Your Privacy Rights

You have important rights regarding your personal information:

• Access your personal data and understand how we process it
• Request corrections to inaccurate or incomplete information
• Delete your personal information subject to legal and business requirements
• Object to certain types of data processing or request processing limitations
• Receive your data in a portable format or transfer it to another service

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, maintain security, and analyze service usage. These technologies help us remember your preferences and provide personalized consultations.

For detailed information about our cookie usage, please review our comprehensive Cookie Policy Cookie Policy

Data Retention Periods

We retain your personal information for as long as necessary to provide subscription services, comply with legal obligations, and resolve disputes. Specific retention periods vary based on data type and legal requirements.

Children's Privacy Protection

Our financial planning subscription service is designed for adults aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.

Privacy Policy Updates

We may update this privacy policy periodically to reflect service changes, regulatory updates, or enhanced privacy practices. Material changes will be communicated through email or prominent website notices.

Cookie Policy Questions

For privacy-related questions, to exercise your rights, or to discuss data processing concerns, please contact us using the information in our contact section.